Careers

Do you have integrity and passion of excellence?

We have built a reputation for excellence throughout the world by creating luxury well-being solutions to meet the needs of a metropolitan lifestyle. Everything we do is built around integrity. Our teams constantly challenge themselves and this talent and hard work is recognised and rewarded. We are looking for dynamic individuals with a real passion for providing excellent customer service to our discerning customers and for developing people to the next level. If you want to share in our success then we look forward to hearing from you.

  • Current vacancies
    • Molton Brown UK
      • Retail

        For all the following retail positions your career history to date will be synonymous with our reputation for service and integrity. In addition, you will thrive in a fast moving and hands on working environment.

        Sales Consultant Vacancies

        We are always keen to receive applications from passionate, dedicated sales consultants for all of our store locations nationwide. Please click on Your Nearest Store to find a full list of our stores and concessions nationwide.

        Retail Management Vacancies

        For retail management positions you will be skilled at motivating and developing your team to their full potential to ensure that company targets are achieved. Significant, previous experience in a retail management role is essential.

        Please see below for a list of our current opportunities:

        Greater London Region

        Concession Manager - House Of Fraser Milton Keynes - Maternity Cover
        Concession Manager - House Of Fraser Tunbridge Wells - Maternity Cover

        Central London Region

        Concession Manager - House of Fraser King William
        Assistant Concession Manager - Selfridges
        Assistant Manager - Regent Street


        Northern Region

        Assistant Manager - Birmingham
        Concession Manager - House of Fraser - Birmingham

        Scotland & Ireland Region

        Store Manager - Dublin
        Assistant Manager - Belfast City

        Southern Region

        Store Manager - Mat Cover - Cardiff
        Concession Manager - House of Fraser - Bristol
        Store Manager - Cribbs Causeway

        Regional Management Vacancies

        No current vacancies

        Travel Retail/Airport Sales Consultant Vacancies
        Job Reference Number: Retail

        Part Time Sales Consultant - Edinburgh
        Part Time Sales Consultant - Heathrow
      • Production

        No current vacancies.
      • Property

        No current vacancies.
      • Purchasing

        No current vacancies.
      • Sales & Marketing

        International Marketing Manager (Camden)

        Forming part of the International marketing team in London, this role is responsible for growing brand awareness and ensuring a compelling, consistent brand presence in all regions outside of the UK & Ireland.  Promoting and leading retail, hotel and cross-channel marketing activities, you will act as the key ‘voice’ for the regional businesses on all marketing issues.  This role will also be responsible for supporting the regional businesses with their local and global business objectives and assisting them to achieve these.

         

        A key responsibility of this role will be to effectively communicate the global brand and marketing strategy, product launch information and seasonal or tactical initiatives to the regional markets.  Building good relationships with these markets will be key, and you will need to form a vital link to keep the regional teams in touch with the global business. You will champion the needs of the individual regional markets in all product and marketing related discussions including product marketing, marketing communications, PR and CRM to ensure that a global focus is maintained at all times. 

         

        The ideal candidate will have global retail marketing experience gained within both the UK and other parts of the world.  You will also have experience of dealing with regional offices and leading a team of people.  This role would suit a candidate that has a thorough understanding of all aspects of the marketing mix, particularly retail marketing and publicity including business-to-business and business-to-consumer as well as traditional and digital marketing communications.  You will have excellent communication and presentation skills and also have the ability to influence and challenge decisions across a variety of disciplines.  



        Web Manager (Camden)

        The Web Manager role forms a key part of the integrated marketing team, helping to deliver retail and customer experience and excellence across our global websites.  This role will be responsible for improving website usability and content, leading to improved conversion and average transaction value.  Key responsibilities include being responsible for all website content and working with International markets and the e-commerce teams to ensure the web content is effectively scheduled and localised for SEO, customer and campaign benefit.  You will also need to project manage the ongoing development and maintenance of the website, constantly identifying and implementing innovations and improvements. 

         

        This is a great opportunity to develop your digital skills and experience and put your own ideas into practice.   This role requires excellent analytics and commercial e-commerce knowledge.  Ideal candidates will have transactional online marketing experience, specifically improving usability and conversion.  You will also have experience of creating website and content briefs coupled with first hand experience of web analytics tools, including the requirements and implications of search engine optimisation.   


      • Customer Services

        No current vacancies.
      • IT

        No current vacancies.
      • Spa

        No current vacancies.
      • HR & Learning and Development

        Trainer (Green Street)

        A fantastic opportunity has arisen for a highly motivated, enthusiastic and confident individual, to join our Learning and Development team.  Reporting to the Training Manager, this role focuses on delivering our specified training programmes to retail and spa channels.  This is to ensure existing and new employees along with third party brand representatives are provided with in-depth knowledge of our products and treatments to maintain excellent sales, service and treatment delivery standards.  

        In this role you will be responsible for inspiring and motivating others, through your ability to teach in an engaging manner whilst delivering product and treatment workshops   

        The key responsibilities also include:

        • Developing the selling skills of the Molton brown team and positively impacting sales performance in all areas of the business  
        • Building relationships with clients and employees & Communicating the brand philosophy 
        • Providing and  evaluating training feedback & effectiveness 
        • Completing training reports and keeping accurate attendance records for individual delegates that have attended training
        • Carring out spa treatments on a regular basis
        • Maintaining a high level of commercial awareness of the industry

        You will have strong presentation skills, excellent time management and planning/organisation skills.  You must hold an NVQ Level  2 & 3 certificate in Beauty Therapy or equivalent to apply.   Previous teaching experience within a similar role is required, and ideally you will have a teaching certificate.   Due to the nature of this role and the location of our retail emporiums and spas,  you must be an independent traveller as  extensive travel and overnight stays  will  be required for periods of up to 6 weeks at a time.  It is also imperative that you hold a full UK Drivers License.


      • Finance

        No current vacancies.
      • Office Support

        No current vacancies.
      • Planning

        No current vacancies.
      • Research & Development

        Principle Scientist (Green Street)

        Reporting to the VP of Research & Development, the Principle Scientist will develop innovative technology models to deliver against consumer needs and deliver new technologies into high promise product platform in collaboration with internal and external partners.

        You will develop a relevant internal capability in rheology, colloid and surfactant sciences and apply this capability to identify relevant variable influencing behaviour of new and novel materials / products.

        Working closely with cross functional teams and external collaborators, as appropriate, you will relate this identified behaviour to sensorial perception so as to produce new insights and inventions that add value.

        Ideal candidates will have studied in Chemistry or a closely related to field to a high academic level as well has possessing direct industry experience.

        The ability to think critically, creatively and implement novel approaches and thinking are all key requirements. You will have strong interpersonal and leadership skills together with the ability to work effectively in a multi disciplinary environment.

        Senior Cosmetic Scientist (Green Street)

        This role is responsible for developing new superior cosmetic and personal care products to embrace the philosophy of the Molton Brown brand.  These products will be designed and developed to a high standard within designated timescales to meet the requirements of internal customers within the business.  You will be required to identify key technological challenges that will result in positive economic modifications and enhanced product performance.  

         

        Working closely with key suppliers and third party manufacturers you will keep abreast of new raw materials and technologies that may provide new and superior benefits to our product formulations. 

         

        Ideal candidates will have studied in Chemistry or a closely related field to a high academic standard, and will also possess direct industry knowledge.  Strong interpersonal and leadership skills are essential, together with the ability to lead and nurture projects from market concept through to manufacture.


      • New Product Development

        No current vacancies.
      • Quality Control

        No current vacancies.
    • Molton Brown USA
      • Retail

        For all the following retail positions your career history to date will be synonymous with our reputation for service and integrity. In addition, you will thrive in a fast moving and hands on working environment.

        No current vacancies.
      • Sales & Marketing

        Regional Marketing Manager (USA)

        Based in New York, this role is responsible for providing professional and effective marketing support in North America.  This involves contributing to the ongoing development of a strong customer proposition, ensuring a compelling and consistent brand presence across the region.

         

        The role requires a commercially minded and creative individual that will contribute to the business by implementing an annual programme of agreed marketing activities to include both business to business and business to consumer marketing. You will act as the key point of contact on all marketing queries from North America, ensuring that all local activity is focused on providing a good return on investment.  In this role you will develop and agree annual product launches and campaigns, in line with Molton Brown’s brand strategy whilst providing comprehensive evaluation of all marketing campaigns, and apply new learning’s in your work.  You will work closely with the UK marketing teams and local sales teams to execute and evaluate marketing activities to include trade and visual marketing, PR, events, sampling, promotion and CRM.

         

        In this role you will be working closely with many internal and external departments including global sales and marketing teams, marketing agencies, printers and external hotel partners.  The ideal candidate will have an exceptional level of general marketing experience gained within a retail environment. You will have excellent communication and organisation skills, with the ability to work independently.  Finally, you will possess exemplary leadership skills and have the capability to manage multiple projects simultaneously whilst delivering agreed objectives.


      • Customer Services

        No current vacancies.
    • Molton Brown Japan
    • Molton Brown Asia
      • Sales & Marketing

        Regional Sales Manager - Based in Singapore Office

        To support our continued development within this important sector, we are seeking to recruit an exceptional Regional Sales Manager for Southeast Asia. Reporting to the Sales Manager for Hotel & Corporate Asia Pacific, you will be responsible for identifying and creating new business opportunities for hotel, spa partnerships and corporate gifting, whilst maintaining existing business and providing the highest level of customer service.

        You will have a successful track record in meeting planned sales budgets and new business targets and will be both pro-active and analytical.  You will also have an understanding of the luxury travel market, specifically the hotel and resort spa sectors, along with experience of selling from business to business.

        The role requires excellent English language and interpersonal skills and fluency in both spoken and written Cantonese and Mandarin. Experience within a similar role is essential.  Please note this role will involve overnight stays.


      • Supply Chain

        No current vacancies.
    • Molton Brown EMEA

      No current vacancies.
    • Molton Brown Australia
      • Sales & Marketing

        Regional Marketing Manager (Australia)

        Based in NSW, this role is responsible for providing professional and effective marketing support in Australia.  This involves contributing to the ongoing development of a strong customer proposition, ensuring a compelling and consistent brand presence across the region.

         

        The role requires a commercially minded and creative individual that will contribute to the business by implementing an annual programme of agreed marketing activities to include both business to business and business to consumer marketing. You will act as the key point of contact on all marketing queries from Australia, ensuring that all local activity is focused on providing a good return on investment.  In this role you will develop and agree annual product launches and campaigns, in line with Molton Brown’s brand strategy whilst providing comprehensive evaluation of all marketing campaigns, and apply new learning’s in your work.  You will work closely with the UK marketing teams and local sales teams to execute and evaluate marketing activities to include trade and visual marketing, PR, events, sampling, promotion and CRM.

         

        In this role you will be working closely with many internal and external departments including global sales and marketing teams, marketing agencies, printers and external hotel partners.  The ideal candidate will have an exceptional level of general marketing experience preferably gained within a retail environment. You will have excellent communication and organisation skills, with the ability to work independently.  Finally, you will possess exemplary leadership skills and have the capability to manage multiple projects simultaneously whilst delivering agreed objectives.



        Customer Service and Sales Coordinator (Australia)

        Based in NSW, this role is responsible for processing all sales orders and carrying out the corresponding administrative tasks whilst maintaining a high level of customer service.  You will be the main point of contact for customer service queries within Australia, supporting both our own store and the retail distributor accounts. 

         

        The key responsibilities of this role include processing weekly orders for wholesale partners, setting up new accounts and providing up to date information on shipping and order fulfilment to our customers.  You will also manage back orders, arrange customer returns and generate detailed reports.  A significant proportion of this role involves monitoring stock movements and logistics, and conducting stock takes within our warehouse and retail store.  You will also need to manage the relationship with our third party warehousing supplier and liaise with our carrier for importing and exporting our products, to obtain customs clearance. 

         

        The ideal candidate will have experience gained within a customer facing administrative role and will have excellent organisational skills, with the ability to meet deadlines and prioritise their workload.  You will have a good working knowledge of Microsoft office packages with a high level of initiative and a clear focus on delivering results.


  • How to apply

    For UK, USA, Japan, Asia & Europe Vacancies

    Contact: Recruitment
    Email: recruitment@moltonbrown.com
    Fax: +44 (0) 1279 648729
    Postal: Molton Brown, HR Department, Green Street, Elsenham, Bishop Stortford, Herts, CM22 6DS. UK.
  • Benefits

    Employee Benefits Summary (UK)

    We offer a variety of benefits to our employees' dependant on length of service,qualifying period and other conditions. These include:
    • Staff discount entitling you to discount on all Molton Brown products and at our day spa at Bluewater, Kent.
    • Annual holiday entitlement of up to 25 days
    • Access to Molton Brown Select - health, wealth & happiness. These exclusive benefits offer exceptional value for money and include discounts on health insurance, dental care, gym membership, horse racing days, wine and many more products and services.
    • Personal pension
    • Childcare Voucher Scheme
    • Employee Support Programme - 24 hour helpline
    • Payroll Giving - Donate to a charity or cause of your choice through your salary
    • Recommend a friend scheme
    • Congratulatory flowers to celebrate a special occasion such as a wedding or birth
    • Company sick pay scheme
    • Quarterly product allocation entitling you up to 20 products per annum
    • Group permanent health insurance scheme
    • Enhanced Maternity Pay
    • Enhanced Paternity Pay
    • Day off for your Birthday (to be taken within the week that it falls)
    • Molton Brown Vouchers to celebrate Special Birthdays
    • Length of service awards

    Please note that some of the above benefits are non-contractual and subject to change.