Customer Enquiries

We aim to answer all e-mail messages and enquiries within 2 working days.

Please note that our offices are open from 8.30am to 12 midnight, Monday to Thursday, 8:30am to 10pm Fridays and 9am to 5pm, Saturdays (GMT). After hours, messages can be left on our answer machine and will be returned on the next business day.

Our offices will be open on 24th December from 8.30am to 7pm, closed 25th to 28th December, open 29th to 31st December 2009 from 8.30am to 7pm, closed on 1st January and open on 2nd January 2010 from 9am to 5pm (GMT).


Customer service enquiries

By email: customerservice@moltonbrown.com
By post: Molton Brown Customer service
Green Street, Elsenham,
Bishops Stortford,
Hertfordshire CM22 6DS
By phone: Freephone: +44 (0) 808 178 1188
If calling from the US: Tollfree 1-866-933-2344
(calls from mobile phones may be subject to network charges)
By fax: +44 (0) 808 178 9898

Customer enquiry form

For trade enquiries please visit the Trade Enquiries page.

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Other enquiries :

New product development enquiries : For questions on new product development npd@moltonbrown.com
Charities: For more information, please click here


Molton Brown Limited
Registered office:
The Terrace
28 Jamestown Road
London NW1 7AP
Phone +44 (0) 20 7428 2400
Fax +44 (0) 20 7428 2401
Registered in England: 2414997 		Molton Brown USA Limited
One Penn Plaza, 22nd Floor
Suite 2207
New York, New York 10119
Phone toll-free 1-866-933-2344