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Royal Warrant


Contact Us

Should you have a question regarding the use of our website or a general customer enquiry about Molton Brown's products or services, you may be able to find the answer in our  FAQs and help pages. For trade and for information about trade partnerships, please visit our  Trade Enquiries page.

If you cannot find what you are looking for or simply want to contact our Customer Service team, you can do so in the following ways:

Customer Enquiries:
UK & Rest of World Freephone:

+44 (0)808 178 1188*

Our lines are open 24 hours a day, every day. We aim to return all voice messages and call backs within 2 working days of receipt.

*This number is free of charge from UK landlines only. International calls or those made from mobiles will be charged at the standard rates.

USA Toll-free: 1-866-933-2344*
*This number is free of charge from USA landlines only.

Email:
Contact our Customer Service team using the links below, or email customerservice@moltonbrown.com. We aim to respond to all customer emails and enquiries within 2 working days from the date of receipt.
Online Order Enquiry
Online Returns Enquiry
Compliments
Complaints
Product Enquiry
Product Feedback
Stockist Enquiry/Feedback

Post:
Customer Service
Molton Brown
Green Street
Elsenham
Bishop's Stortford
Hertfordshire
CM22 6DS

Call Free: +44 (0) 808 178 1188
Fax: +44 (0) 808 178 9898

Molton Brown Limited
Registered office:
130 Shaftesbury Avenue
London W1D 5EU

Registered in England: 2414997

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