Should you have a question regarding the use of our website or a general customer enquiry about Molton Brown's products or services, you may be able to find the answer in our FAQs and help pages. For trade and for information about trade partnerships, please visit our Trade Enquiries page.
If you cannot find what you are looking for or simply want to contact our Customer Service team, you can do so in the following ways:
UK & Rest of World Freephone:
+44 (0)808 178 1188*
Our lines are open: 8am-8pm (UK Time) Monday to Friday 10am-4pm (UK Time) Saturday We aim to return all voice messages and call backs within 2 working days of receipt.
*This number is free of charge from UK landlines only. International calls or those made from mobiles will be charged at the standard rates.
USA Toll-free: 1-866-933-2344*
Our lines are open: 9am-5pm (EST) Monday - Friday *This number is free of charge from USA landlines only.
Contact our Customer Service team using the links below, or email email@example.com. We aim to respond to all customer emails and enquiries within 2 working days from the date of receipt.
Online Order Enquiry
Online Returns Enquiry
Call Free: +44 (0) 808 178 1188
Fax: +44 (0) 808 178 9898
Molton Brown Limited
130 Shaftesbury Avenue
London W1D 5EU
Registered in England: 2414997